Getting Your Pillow Measured in Belgium: Retailer or PillowScan

In Belgium, you can have your pillow measured at a Pillowise retailer, or you can work out your size yourself with PillowScan. The map on the Retailers page shows which retailers are near you. We don't give a fixed list of Belgian addresses here, because availability changes and we don't want to point you to an address that may no longer exist.

Where can I get my pillow measured in Belgium?

We don't sell Pillowise through our own online store for consumers. We sell it through retailers: chiropractors, physiotherapists, sleep specialists, wellness clinics and specialty retailers. There, you are measured with the Pillowise measuring tape.

First, check the map to see whether a retailer is listed near you. We can't promise there is one in every region of Belgium. Before you visit, check directly with the retailer whether you can get an appointment, when, and how delivery works. The retailer sets the price. If you have questions, you can reach us at info@pillowise.com.

What exactly is measured?

There are three measurements. They are different for every person, which is exactly why one standard size doesn't suit everyone.

You also provide two details: your sleeping position (back, side or stomach) and your mattress (soft, medium or firm). An algorithm uses all of this to choose the pillow that fits you best.

Why do sleeping position and mattress matter?

The right pillow height should bring your head and cervical spine into as straight a line as possible. Your shoulder also needs room. How much height that takes depends on your body, your sleeping position and your mattress.

• When you sleep on your side, the gap between your head and the mattress is usually larger than when you sleep on your back. Your shoulder width matters especially here.
• A soft mattress gives way under the shoulder more than a firm one. That changes the height the pillow has to make up for.
• Neck circumference and neck length determine how much space there is to bridge between your head and shoulder.

To learn how to estimate the right height in general, read Calculating Pillow Height. To find out how to tell that your current pillow doesn't fit, see Pillow Too High or Too Low.

What if there is no retailer near me?

Then you work out your size yourself. You can do this with PillowScan at scan.pillowise.com, on your mobile phone or via a QR code. You don't need an appointment. On the Measuring page, you'll find the measuring tool where you enter your measurements and find out your size.

If you later find a retailer after all, you can also get measured there and compare the two results.

What does a custom-fit pillow do, and what doesn't it do?

A well-fitting pillow helps your head and neck rest well supported through the night and keeps your shoulder from being squeezed. A custom-fit pillow is a comfort product for lying comfortably. It is not a cure and not a medical device. It does not promise relief from discomfort.

If you regularly wake up with neck or shoulder pain, or if symptoms persist, have the cause checked by a doctor. A well-fitting pillow is a comfort product and is not a substitute for an examination or treatment. To learn what “custom-fit pillow” means for us, see the page Custom-Fit Pillow.

What kind of pillow will I get?

The Pillowise pillow measures 55 x 35 cm. The core is 100% memory foam and is made in the Netherlands by United Comfort Industries in Zevenbergen. The company has been making ergonomic sleep products in its own factory since 1990. The cover has a moisture-regulating top side made of Tencel and an underside made of polyester. You can machine wash it at 40 °C. The materials are certified to STANDARD 100 by OEKO-TEX.

There are six sizes, each with its own colour: pink, orange, green, blue, red and purple. Every pillow comes with a 5-year warranty. You can read the terms under Warranty Terms. You'll find more about the pillow itself under The Pillow.

The method comes from physiotherapy. Thijs van der Hilst, who had specialized in neck and shoulder complaints, couldn't recommend a suitable pillow to patients with neck complaints. So he developed a measuring method with three measurements. Together with United Comfort Industries, this became Pillowise.

What happens during a visit to a retailer?

1. Find a retailer. Check the map under Retailers to see what is listed near you.
2. Check in advance. Ask about appointments, price and delivery. The retailer sets the price itself.
3. Get measured. Shoulder width, neck circumference and neck length are taken with the Pillowise measuring tape. Tell them your sleeping position and your mattress.
4. Find out your size. The algorithm gives you the best-fitting size. You can recognize it by its colour.
5. Compare. If the retailer has a display with the six pillows, you can try your size and another one for comparison.

Do you run a clinic or a shop in Belgium?

Then you can become a Pillowise retailer. Registration is through Information for Pillowise Partners. After a review, we activate your account by hand.

So: do you need to have your pillow measured at all?

If you are happy with your pillow and wake up feeling comfortable in the morning, you don't need to change anything. A custom-fit pillow is worthwhile above all if you are unsure about pillow height, have already tried several pillows, or want to know which size suits your body measurements. In Belgium, the first step is to check whether there is a retailer near you. If not, work out your size yourself.

Work out your size yourself or find a retailer.

Thijs van der Hilst, physiotherapist (non-practising)
Inventor of Pillowise