Getting a pillow measured in Belgium: stockist or PillowScan

In Belgium, you can have your pillow measured at a Pillowise stockist, or work out your size yourself with PillowScan. The map on the Stockists page shows which stockists are near you. We don't give a fixed list of Belgian addresses here, because stockists change and we don't want to promise you an address that may no longer exist.

Where can I get my pillow measured in Belgium?

We don't sell Pillowise through our own online shop for consumers, but through stockists. These are chiropractors, physiotherapists, sleep specialists, wellness practices and specialist retailers. There, you are measured with the Pillowise measuring tape.

First check the map to see whether a stockist is listed near you. We can't promise there is one in every region of Belgium. Before you visit, check directly with the stockist whether and when you can get an appointment and how delivery works. The stockist sets the price. If you have any questions, you can reach us at info@pillowise.com.

What exactly is measured?

There are three measurements. They are different for everyone, which is exactly why a standard size doesn't suit everybody.

You then provide two more details: your sleeping position (back, side or stomach) and your mattress (soft, normal or firm). An algorithm uses all of this together to choose the best-fitting pillow.

Why do sleeping position and mattress matter?

The right pillow height should bring your head and neck into as straight a line as possible. Your shoulder also needs room. How much height that takes depends on your body, your sleeping position and your mattress.

• When you sleep on your side, the gap between your head and the mattress is usually bigger than when you sleep on your back. Your shoulder width matters especially here.
• A soft mattress tends to give way under the shoulder more than a firm one. That changes the height the pillow has to make up for.
• Neck circumference and neck length determine how much space there is to bridge between your head and shoulder.

To find out how to estimate height in general, read Calculating pillow height. To see how you can tell that your current pillow doesn't suit you, read Pillow too high or too low.

What if there's no stockist near me?

Then you work out your size yourself. You can do this with PillowScan at scan.pillowise.com, on your mobile phone or via a QR code. You don't need an appointment for it. On the Measuring page, you'll find the measuring tool where you enter your measurements and find out your size.

If you do find a stockist later on, you can also get measured there and compare both results.

What does a made-to-measure pillow do, and what doesn't it do?

A pillow that fits well means your head and neck are well supported during the night and your shoulder isn't squeezed. A made-to-measure pillow is a comfort product for lying comfortably. It is not a cure and not a medical device. It doesn't promise relief from complaints.

If you regularly wake up with neck or shoulder pain, or if complaints last a long time, have the cause assessed by a doctor. A pillow that fits well can then be a supplement, but it doesn't replace an examination. The Made-to-measure pillow page explains what we mean by ‘made-to-measure pillow’.

What kind of pillow will I get?

The Pillowise pillow measures 55 x 35 cm. The core is made of 100% memory foam and is manufactured in the Netherlands by United Comfort Industries in Zevenbergen. The company has been making ergonomic sleep products in its own factory since 1990. The cover has a moisture-regulating top made of Tencel and a polyester underside. You can wash it in the washing machine at 40 °C. The materials are certified to STANDARD 100 by OEKO-TEX.

There are six sizes, each with its own colour: pink, orange, green, blue, red and purple. Every pillow comes with a 5-year warranty. You can read the terms under Warranty terms. You'll find more about the pillow itself on The pillow.

The method comes from physiotherapy. Thijs van der Hilst, who specialised in neck and shoulder complaints, couldn't recommend a suitable pillow to patients with neck complaints. So he developed a measuring method with three measurements. Together with United Comfort Industries, this became Pillowise.

What happens when I visit a stockist?

1. Find a stockist. Check the map on the Stockists page to see who is listed near you.
2. Check in advance. Ask about appointments, price and delivery. The stockist sets the price themselves.
3. Get measured. Shoulder width, neck circumference and neck length are taken with the Pillowise measuring tape. Tell them your sleeping position and your mattress.
4. Find out your size. The algorithm gives you the best-fitting size. You can recognise it by its colour.
5. Compare. If the stockist has a display with the six pillows, you can try your size and another one for comparison.

Do you run a practice or shop in Belgium?

Then you can become a Pillowise stockist. You register via Information for Pillowise partners. After a check, we activate your account by hand.

So: do you need to have your pillow measured at all?

If you're happy with your pillow and wake up comfortable in the morning, you don't need to change anything. A made-to-measure pillow is mainly worthwhile if you're unsure about pillow height, have already tried several pillows, or want to know which size suits your body measurements. In Belgium, the first step is to check whether there's a stockist near you. If not, work out your size yourself.

Work out your size yourself or find a stockist.

Thijs van der Hilst, physiotherapist (non-practising)
Inventor of Pillowise